Billing Policy

Patients are completely responsible for all their charges. We bill the patient’s Primary and any Supplemental Insurance as a courtesy. At Suburban, we will take all the efforts to make sure we properly bill the insurances with all the needed information. Patients will be billed for any denials and for their portion of the charges on a monthly basis. Patients are highly encouraged to follow-up with their insurance to understand their portion of the bill. In case of any financial hardship, payment arrangements can be setup with our office. The decision will be based on a case by case basis and proven financial hardship. In the event of no payment received for patient’s portion after 2 attempts, the patient outstanding dues will be sent to a 3rd party collection agency. All subsequent appointments will be cancelled and no future appointments will be given.

No show charges- At Suburban we value our patient’s time and to be fair to all our patients, a fee of $25.00 will be charged if patient does not show up for their appointment. Our office will make every attempt to remind your appointment ahead of 48 hours. In case of any emergency or if you not make it to the appointment, you must contact our office with 24 hours to reschedule. No Exceptions.

All Copays must be paid at the time of service.